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Practice hotel and hospitality English, out loud.

At the front desk, the restaurant table or the tour counter, the English comes fast, from a guest you have never met, with a question you didn't expect. LEXIS lets you rehearse your side of that conversation first: she plays the guest, you play the staff, and she corrects you gently as you go.

Why spoken practice, specifically

Knowing the phrases for a check-in is not the hard part. The hard part is understanding a guest's accent, a request you didn't plan for, or a complaint, and answering politely on the spot. In the Hotel & Hospitality topic LEXIS takes the guest's role, so what you practise is the listening and the reply, in real time, the way the job actually happens.

The kind of conversation you'll practice

Everyday moments of hotel, restaurant and tourism work, with you on the staff side:

  • "Good afternoon, welcome. May I see your passport, please?"
  • "Your room is on the fifth floor. Breakfast is from six-thirty to ten."
  • "Are you ready to order, or would you like a few more minutes?"
  • "I'm so sorry about that. Let me sort it out for you right away."
  • "The night market is about ten minutes away. Shall I call you a taxi?"

What you get after each session

A plain-language summary of what you did well and what to work on next, grounded in what you actually said, not a generic score. Practice again as many times as you want — there's no limit on repeat sessions, only the practice time your pass carries.

Start practicing free

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